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HP Compaq Desktop Computer and 4700n Laser jet printer
Microsoft Windows 10 (64-bit)

I got a brand new HP Compaq desktop computer and I have an older 4700n HP laserjet printer.  After the last Windows update, I started getting thick Vertical White Stripes on images when printing pictures.  We rolled back the update but it didn't improve.  

As a note, the issue happens when trying to print a picture (or series of pictures) by right-clicking and choosing "print", then going through the "Print Pictures" utility. The issue doesn't seem to happen when going through the print option in the Picture viewer, or for text documents. 20210317_172026.jpg20210317_172059.jpg20210317_172002.jpg

3 REPLIES 3
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I have the exact same problem on my work computer. Did you end up finding a solution to it?

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@Spanier

 

Welcome to the HP Support Community.

 

Which Printer do you have?

 

Thanks 🙂


I am an HP Employee

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I have the exact same issue when printing on a M570dw from 2 different computers... with the difference it happens as well when printing from the Photos application. have you found a solution?

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