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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-17-2021 06:08 PM

HP Recommended
Product: Color LaserJet M452dn
Operating System: Microsoft Windows 10 (64-bit)

I just replaced all of the print cartridges in my M452dn unit. The printer appears to be working fine, except that when I look at the supplies status, the "installed date" shows as over a month ago, possibly the last date the old cartridges were used, and the "last used" date shows "Not available".  I upgraded to the latest firmware and still see this issue. Any idea how to get the printer to at least use the current date for "last used" on the cartridges? The printer is wired directly to my router via Ethernet.  Another printer on the network (a 401dn black/white model) seems to have had no problems keeping the cartridge dates updated.

 

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