Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Hello hope someone can help me my printer is saying the tray is open but it is closed and the Amber light won't turn off.
I'd like to help!
Let's try a power reset on the printer
Reset the product
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the printer.
Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
update the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware
Also, try the steps in the document - Blinking Lights and Error Codes
Hope this helps! Keep me posted.
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