Tri-colour lights blinking

[Kev57007]

Hi I have recently purchased a deskjet 2700 series printer, I have tried to set it up, however the tri-colour lights and paper jam light keep on blinking, there is a E3 error showing, the printer has not been used to print at all

[Kumar0307]

@Kev57007, Welcome to the HP Support Community!

Check for any packaging materials like plastics/cardboards stuck inside the printer. Check if the protective plastic tape if any from the ink cartridges is removed before inserting them in the printer.

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Make sure the print carriage is moving freely and reinsert the ink cartridge. 

1. With the printer on, disconnect the power cord from the rear of the printer.

2. If your printer has a battery, remove the battery.

3. Open the door to access the carriage inside of the printer.

   Examples of carriage access doors

   

4. Look in the carriage path for debris such as crumpled paper or dislodged labels, and then remove any that you find.

   Example of a printer with debris in the carriage path

   

5. If the carriage on your printer has a latch, make sure it is closed.

     caution:

   Ink tank printers: If the latch is closed, do not press down on it.

   

6. Use your hand to move the carriage to each side, making sure it moves freely. If the carriage is stalled or docked to one side of the printer and you cannot move it, continue with these steps.

7. Close the carriage access door.

8. Reconnect the power cord to the rear of the printer, and then turn the printer on.

Hope this helps! Keep me posted. 

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