Check / Adjust / Retain the Paper at the Printer Display Panel
Open Printer Tray,
If you have not yet done so, add desired paper type
IF applicable for your printer:
On the Printer Control / Display Panel, Click Modify (wording varies), set the paper size and type, Click OK
NOTE: If the size of the Paper Size is not in the Drop-down list, Select Custom
Use Embedded Web Server (EWS) to manage / configure Preferences > Tray and Paper Management
You did not mention what software / method you are using to create the envelope.
Example of the general #10 envelope setup using a recent version of Word
Open a blank / new Word document
Mailings > Envelopes
Adjust / Verify the information in Options (both tabs)
Be sure you have selected the size of the envelope in Options.
Pay attention to the Feed options - getting this part wrong can result in a weird output.
While it should not be necessary, the location of the Return or Delivery Address can be adjusted.
Envelopes can also be created using Word and manually creating the envelope content.
Example upon request...
Printer Home Page - References and Resources –Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to thePrint and Scan Doctor(Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) aCategory>Topic >Subtopic
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