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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
sabretooth04
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Message 51 of 58
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                     READ

 

 

HP Rewards was ended July 31, 2017See the document here for information.

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pae110946
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Message 52 of 58
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I have been unable to claim rewards for two ink cartridges installed in August, nor the replacement black cartridge required after the previous one produced just 40 pages of standard black text.

Why cannot I not claim the rewards?  Why is the cost of printing using the HP Desk Jet 2130 at home so much greater than using a print shop?

Thank you,   Penny

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sabretooth04
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Message 53 of 58
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Did you not read the above?????

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45RPM
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Message 54 of 58
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@sabretooth04 wrote:

Did you not read the above?????


Hello sabretooth04 

Exactly which post are you replying to?

As you can see, there are six pages of posts in this thread.  So, to make the process work, you need to reference the original.

You can use the quote facility.  It is a very easy process but if you are not sure how to do that, let us know and we can help.  Rather than quoting, you can name the individual. As you can see, I have used both methods in my reply to you.

In any event, throwing in one-liner rhetorical questions are not helpful.

Nevertheless, thanks for your efforts and better luck next time.

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sabretooth04
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Message 55 of 58
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A reply is to the poster right above, as normal. 

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DennisAllard
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Message 56 of 58
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This issue is from 2017. It is now 2019. Is anyone looking into this??

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DennisAllard
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Message 57 of 58
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I was NEVER able to claim my rewards, even the before the program ended. Did it ever exist?

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Bob_Headrick
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Message 58 of 58
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@DennisAllard wrote:

This issue is from 2017. It is now 2019. Is anyone looking into this??


No one is looking into this. The program ended in 2017.  If you are still getting messages about rewards when you install new supplies it means you have not updated your driver.  I would suggest you install the most recent driver from HP.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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