I have had an Officejet Pro 8600 for many years, and it was printing with no issue from wireless or through a USB cable. For some reason, I can no longer print either from wireless or cable. When I try to print, I get an error message: "Printing-filter failed."
The printer works from a PC and from an iPhone. Also, I am able to scan a document from the same Mac that will not print. I can use the printer utility to see the printer, get information on the ink levels, serial number, etc.
I've tried removing the HP software and reloading twice, but cannot get the printer to print.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".