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Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I print from web and any other source, but am unable to print from Microsoft Word.

1 REPLY 1
HP Recommended

@CummingsHRCons 

 

Welcome to the HP Community --

 

Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ?

Job type:  Print from Word

 

 

Word and other similar type office document editing software requires that you install the full driver printer software for your printer and your Operating System / version.

 

HP Smart cannot - at this writing - print from within Word.

 

Should you not want -- or are unable -- to install the full driver, Export your Word (or other office document format) to PDF and save.

 

Next, Use HP Smart (HP App if Mobile) or another PDF print software to print the Exported and saved PDF file.

 

The "Real Deal"

123.hp.com - Printer setup from the HP® Official site

https://123.hp.com/

 

Beware of Fake Sites

 

Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.

 

The official HP 123 site is where you can find the appropriate (and free) software and drivers for your printer.

  

There are many “fake” sites listed (in search engines) for “123” – please make sure you are using the actual “HP” site.

 

If you are asked for money to correct "issues" on your printer or computer OR if the “help” wants to sell you software, threatens you, or wants access to your computer, you are using a “fake” site. Do not give these people your information! 

 

From HP:  HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

Document includes links to USA and Canadian authorities to report the incident.

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.