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Message 1 of 4
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Flag Post

User SetUp Cartridges - I DON'T HAVE

HP Recommended
HP ENVY 5055
Microsoft Windows 10 (32-bit)

I have a hp 5055 all in one printer and my dog ate the black ink cartridge.  I bought a new black ink to replace it and  now I'm getting a use start up ink error what can I do please help thanks

3 REPLIES 3
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Level 8
Level 8
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Message 2 of 4
Flag Post
HP Recommended

Hi,

 

Please check your private message i have send you the steps.

Although I am an HP employee, I am speaking for myself and not for HP.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
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Message 3 of 4
Flag Post
HP Recommended

Thank you!  The first person that responded and has now deleted their message, was a scammer and took me for over $400 in a matter of min.  Had I not been checking my bank account, I wouldn't even have known.

0 Kudos
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Level 8
Level 8
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Message 4 of 4
Flag Post
HP Recommended

wow...that's bad, please be careful.

Follow the steps that i have sent and do let me know if they work.

Although I am an HP employee, I am speaking for myself and not for HP.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
0 Kudos
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