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HP Recommended
HP Officejet 2620
macOS 10.15 Catalina

My printer is no longer working. Everything I try to print I get the same error message "waiting for printer to become available."

I have tried downloading new drivers, deleting the printer and adding the printer, changing the folder in Applications, which has nothing in it but the utility, so that didn't work. I do not know what the problem is. Nothing I have tried has worked. Any suggestions would be appreciated.

 

Cynt

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