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Warranty supposedly expired

HP Recommended
Officejet Pro 8030
iOS

I purchased this printer in October of 2019. Warranty check status shows it started in May of 2019 and expired on June 3, 2020. This doesn’t make sense and I suppose that I am out of luck, but since this is the second one in a year to break, I am irritated. I can’t see how to reach support. Any suggestions?

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HP Recommended

The online warranty checks determinate warranty start and end date by printers serial number.

 

It the printer was sitting in a store or a warehouse before you purchased for 6 months it's normal that the warrant check date is not the same as your purchased date/warranty start date.

 

if you hold a valid proof of purchase you are fine, just need to dispute warranty with HP 

https://support.hp.com/hr-en/document/c05084516 

 

 




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