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Message 1 of 2
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Water damage to printer

HP Recommended
OfficeJet Pro 9015
macOS 10.15 Catalina

We got a brand new OfficeJet Pro last week and my children promptly spilled a vase of flowers on it. It was plugged in at the time and the screen flickered - I unplugged it and it has dried out for a few days now. There is no evidence of water now, but the machine won't turn on. Is there anything that can be done to repair it rather than replace it entirely? Thank you!

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HP Support Agent
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Message 2 of 2
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HP Recommended

@ewoodside, Welcome to the HP Support Community!

 

Please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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