What are the steps to take to resolve printer/inkjob failure after I have turned off printer?

[SAB54]

I have owned the HP 6600 HP printer series for 5 years and I just saw the " printer/ ink system failure notification. Ive turn off the printer several times. Still the same message.  So here I am...

[Nal_NR]

Hi @SAB54,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand that you are having issues with the printer failure.

This looks like a possible hardware failure with the printer. I would recommend you try these steps here: 

Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle.

You may refer to the steps suggested in this support document for An 'Ink System Failure

Try updating the firmware. Click here

Hope this helps! Keep me posted for further assistance

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