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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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On the M551 printer this indicates an issue feeding paper. In most cases it is going to be a worn roller in the feed mechanism that will need to be replaced. You can check the roller to see. It should have small finger printer like ridges on it, but if it is completely smooth, it is worn out.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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