What to do after message Printer Failure on Officejet Pro 8600

[ThomasZ1]

HP Officejet Pro 8600 Plus e show error message:  Printer Failure.  There is a problem with the printer or ink system.  Turn printer off, then on.  If problem persists, contact HP.  But it's so old HP won't help other than here.

[Kuroi_Kenshi]

Hi @ThomasZ1,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check for obstructions in the carriage path

1. With the printer on, disconnect the power cord from the rear of the printer.
2. Open the door to access the carriage inside the printer.
3. Look for debris such as crumpled paper or dislodged labels in the carriage path and remove any you find.
4. Use your hand to move the carriage to each side, ensuring it moves freely. If the carriage is stalled or docked to one side and cannot be moved, proceed to the next step.
5. Close the carriage access door.
6. Reconnect the power cord to the rear of the printer and turn the printer on.

Reset the printer

1. Press the power button to turn off the printer. If the printer does not turn off, disconnect the power cord.
2. Unplug the power cord from the power source.
3. Wait for 60 seconds.
4. Connect the power cord directly to a wall outlet and the printer.
5. Turn on the printer to complete the reset.

Refer to this link: Click Here

I hope this helps.

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Best regards,