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‎07-22-2020 03:50 PM

HP Recommended
Product: HP Envy Photo 7858
Operating System: Microsoft Windows 10 (64-bit)

I am receiving error message when attempting to print from my 

Dell computer to my HP Envy Photo all-in-one printer 7858.  This just started recently.  Before that no printing issues.  I am able to print from my HP laptop with no problem

1 REPLY 1

‎07-25-2020 11:01 AM

HP Recommended

@JR-1942, Welcome to HP Support Community!

 

What is the exact error message when you try to print?

How is the printer connected?

 

Meanwhile, Use HP Print and Scan Doctor

Download HP Print and Scan Doctor and run the program. It will automatically diagnose and fix any printer connectivity issues. 

For more information, go to https://support.hp.com/us-en/topic/printscandoctor

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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