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When I print a 4 x 6 photo I get a 1/4 inch white area at the bottom of the pic even though the preview shows a full image.

1 REPLY 1
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@VETOM 

 

Welcome to the HP English Community --

 


@VETOM wrote:

When I print a 4 x 6 photo I get a 1/4 inch white area at the bottom of the pic even though the preview shows a full image.

 

Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

 

Contributing Factors Include...

 

  • DeskJet printers do this -- they don't support borderless and they require a larger margin along the bottom edge.

Most DeskJet printers are incapable of borderless printing.

In addition, DeskJet printers typically require a larger bottom margin (1/2 inch or 12.7mm).

 

Borderless PrintingNo
Print Margin Bottom (A4)12.7 mm
Print Margin Left (A4)3 mm
Print Margin Right (A4)3 mm
Print Margin Top (A4)3 mm

 

There is no software, firmware, or alignment that changes the larger margin requirement.

 

The solution to "chopped off" is to keep all data inside of 1/2 inch / 12.7mm on the bottom edge. 

 

This limitation includes all text, images, page numbers, footer information, cells, tables, lines, other notations, and all file types, too.

 

 

  • The shape of the original image does not exactly match the shape of the paper. 

The image must be made to fit the paper by editing the original image or perhaps using Crop during job submission to fill / force the shape of the image to match the shape of the paper.

 

  • The settings might be wrong.  This is not an attack on your ability to configure a job -- it is in the list of possible reasons the job is other than what you expect.

 

  • The application or software you are using might be incapable of doing what you expect.

This is a bit of a stretch, though some apps are indeed much smarter than other apps.

Mobile device apps tend to be less robust than what you can find in Windows.

 

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Dragon-Fur

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