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When I scan material the print comes out fine. When I download a coupon, the black ink is faint.

HP Recommended
HP DeskJet 2655

No error messages, nothing has changed to my knowledge. The black ink is very faint. Cartridge is 50% full. 

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@Richard1066 

 

Scan does not use ink to gather the image / document data.

Being able to scan does give some indication that the printer is at least functional on that level.

 

Known solutions, presented in the order to be completed / considered:

Color or Black Ink Not Printing

 

Coupons generally print similarly to other documents / images.

 

If you continue to have trouble, and the printer has passed all the quality tests and checks,

Try snipping the coupon from the website on which it appears >

 Save the snipped image as a .jpg file > print that file.

 

Snip – available since Vista!  Check out the “delay” feature in Windows 10

Snipping Tool in Windows 10 / 8 / 7: Tips & Tricks to capture screenshots

 

From Microsoft

Use Snipping Tool to capture screenshots

 

 

Firefox provides a "snip" feature -- you must have a Firefox account to use it.

Firefox Screenshots

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2655 All-in-One Printer 

 

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Dragon-Fur

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