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HP ENVY Photo 7858 All-in-One Printer
Microsoft Windows 11

When I try to print anything on my HP ENVY 7858 printer I get a message that says the printer is out of paper.

The printer has plenty of paper.

Two or three seconds later the print job starts.

 

This is obviously not serious, but it is an annoyance.  Does anyone know how to fix it?

 

1 REPLY 1
HP Recommended

@arnold1934, Welcome to the HP Support Community! I’m here to help.

 

I see that the printer is not picking up the paper instantly. To assist you better, do you see this error on the printer screen or the computer screen?

 

Kindly perform the steps mentioned in this document - An 'Out of Paper' error displays, printer does not pick paper

 

Make sure the paper is loaded correctly. Refer to - Loading Paper, Envelopes, and Index Cards

 

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

If the issue persists, on the printer screen, go to Setup > Tools > Restore factory defaults

Reconnect the printer to the network and try printing.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.