Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
It says the printer is busy
@Laurie2244, Welcome to HP Support Community!
To be able to assist you better, I'd like to know the following-
Keep me posted for further assistance.
TEJ1602 I am an HP Employee
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