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When installing the OfficeJet Pro 8022 product 1KR65B it installs this as a scanner. So I can scan but NOT print.
According to the program settings, installation correct installed.
But in printersettings it says software not available
On the other hand , scanning is no problem
Welcome to the HP Support Community.
I recommend you to use the HP Smart App: https://support.hp.com/in-en/document/c04675142
If the issue persists, try these steps:
• Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.
• When the page prompts for the drivers, select "Windows update". The driver list will be updated.
• Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.
Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.
Let me know if this helps.
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