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When setting up my Deskjet 2630 I get the error "Door Open", I have reset the printer to no avail

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Deskjet 2630

I have just purchased a deskjet 2630, when setting up the printer I get the error message "Door Open", I have uninstalled the printer and reinstalled it still the same error message appears

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@Scildo

 

Welcome to the HP support community.

 

Close the cartridge door completely

  1. Open, and then close the cartridge door of the product. Make sure that the door rests securely against the body of the product.

    Figure : Examples of closing the cartridge door (your product might vary)

    Illustration of different ways cartridge doors close.
    NOTE: 

    To see how to close the cartridge door of your specific model, see the cartridge section of your product's User Guide.

  2. Check the product control panel to see if the error message still displays.

  • If these steps resolved the issue, there is no need to continue troubleshooting.

Check the cartridge door for obstructions

 

  1. Inspect the door and the area around it to make sure that no obstructions prevent the door from closing completely.

    NOTE: 

    Bits of paper, packing materials, and tape might prevent the door from closing completely.

  2. Remove any obstructions.

  3. Check the product control panel to see if the error message still displays.

You can refer this HP support document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

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