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Where and how do I load paper in hp Officejet 6500 E709n? Please help

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Just got HP Officejet 6500 E709n  printer.  Trying to print.  It says it is out of paper.  I put paper in, after researching to find out everything I could, and I got the thing to print out the two printer hardware information pages. But now it won't print more and has several "!" marks showing on the screen.  Quite desperate.  Thanks if can give any help.

 

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@HingHong, Welcome to the HP Support Community!

 

From which device are you trying to print?

How is the printer connected to the device?

For now, let us try these steps:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Re-insert the ink cartridges.

Re-load the papers as shown in this document.

 

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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