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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Where can I get my Photosmart C8180 Printer Serviced?
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08-20-2020 10:51 AM
I've got a Photosmart C8180 printer that will no longer print because it does not think the photo tray is pushed all the way in (which it is)... I tried to find someone locally that could fix it, but everyone has apparently decided that home inkjet printers are disposable now.
I am looking either for someone locally that can service my printer (in or near Tyler, TX), or if it has to be sent in for service, information on how I would go about arranging that.
Thanks,
Terry
Solved! Go to Solution.
Accepted Solutions
08-23-2020 11:43 AM
Welcome to the HP support community.
If you have tried all the steps mentioned in this HP document:- Click here
And if the issue still persists, this could be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
08-23-2020 11:43 AM
Welcome to the HP support community.
If you have tried all the steps mentioned in this HP document:- Click here
And if the issue still persists, this could be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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