Where do I find replacement parts

[FredLR]

I have the HP Office Jet Pro 9020 and my top exit tray tabs are broken and paper flies everywhere.  I just want to replace the exit tray and its filmsy tabs but I cannot find anywhere to buy the specific part.

[Riddle_Decipher]

@FredLR I'm afraid parts on a printer are not available for replacement as such, since they aren't customer replaceable, although you could try your luck with this:

you may order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

If that doesn't help, I suggest you talk to HP support and discuss your options, follow the below steps to get started:

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.