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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 6055e All-in-One Printer
macOS 10.15 Catalina

My printer gives me ALWAYS a hard time. It's a good printer once it prints, duh.... I just don't have the kind of time to wait until, even after signing up each time anew on the website, it connects - randomly - to something and it decides to print after all. Or, if it doesn't print, to disconnect and reconnect and start all over again. Or, even worse, reset the whole thing, erase the printer out of my system and set it all up as if that would fix anything, because it doesn't. I also am very unhappy with the AI pushed on customers. Except for the ink-orders it's been useless and a complete waste of. my time. I am, again, thinking of throwing this printer away. What a waste, and what a shame. Why make this so hard? It is not working and I shouldn't be mad when I'm printing at home.

1 REPLY 1
HP Recommended

I am not sure what the problems is and I rarely use MacOS but I can make a few guesses

 

If you use Air Print the printer needs to be online so you can directly print to it.  There is also the possibility of a weak signal due to noise.

 

1  Do not use Wi-Fi direct  (Air Print) to send your report directly to the printer.  Configure the printer to work with the router.

 

Video showing wifi setup for 6000 HP Envy 6000 Reset To Factory Default Setting, Reset WiFi, review !! - YouTube

You may need to reset the printer and that is shown on page 6
6000 series http://h10032.www1.hp.com/ctg/Manual/c06584210.pdf

 

2  Do not let your printer sleep. Change sleep to "off".  I use Edge or Chrome and access with IP4 address of my printer

http://192.168.1.120

 

PrinterSleep.png

 

3 - You can log into your modem/router and find a less noise channel

Be sure to find the channel that has the least amount of noiseBestChannel.png


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