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My printer will not connect to wifi. What does the blue blinking light mean?

2 REPLIES 2
HP Recommended

I have an HP ENVY5055 Serial number [Personal Information Removed]. Product number M2U85A

For some reason, it does not connect to WiFi. I turned off the wireless router and a printer. I called again after 60 seconds and also turned on the printer. It did not solve the problem. Also, what the flashing blue light means

HP Recommended

Hi @LeaRankine,

 

I'd like to help!

  1. From the home screen of your printer control panel, touch the Wireless icon .

  2. Touch the Setup icon .

  3. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.

  4. After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.

    The printer searches for available networks.

  5. Touch the name of your wireless network.

  6. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.

    NOTE: 

    Type the exact network name, including any uppercase and lowercase letters.

  7. Type the WEP or WPA key (network password), and then touch Done.

    If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password..

    Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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