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hi, inserted cartridges in wrong slots and the cartridges are not locked and not coming out..
help is appreciated..
Welcome to the HP support community.
If you have tried these steps mentioned in this HP document:- Click here
And if you are still unable to remove the cartridges, then this could be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Sandytechy20 I am an HP Employee
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