Hello, I have just bought a new HP printer (Envy 5544) and I bought the wrong ink cartridge from Media Markt today. I bought 302 instead of 62 and I'm not sure if there are other cartridge options (please advise). Obviously the cartirdge remains unused but it is opened as I tried to print and then realised it was the wrong one when my print showed colour printing error. As it is opened I will not be refunded by Media Markt but whether there was any other way of getting a replacement from hp?
As it was an honest mistake from a newbie (quite an expensive one). I can provide copy of the receipt, as well as pictures of the cartridge if needed.
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