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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ABVP
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Yellow is not printing

HP Recommended
HP Ink tank Wireless 415
Microsoft Windows 10 (64-bit)

I used HP Professional paper 180g with HP Ink Tank 415. Then the yellow color dissapeared... There is enough ink in cartridges, cleaning of heads does not help, and in diagnostics yellow is missing. Was the paper too thick? Is it possible to repair the printer in some way, please? Many thanks, Ales

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TEJ1602
HP Support Agent
HP Support Agent
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@ABVP, Welcome to HP Support Community!

This could be an issue with the printer or the ink system. If you have already performed the steps from the User Guide and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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