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HP Recommended
a626
Microsoft Windows XP

Hi

I have a new fully charged battery in my A626 printer but it shuts down within seconds. Whats the problem?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

You need a new battery:

 

    https://www.amazon.com/HP-PhotoSmart-Rechargeable-Printer-Battery/dp/B00068A15K

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

You need a new battery:

 

    https://www.amazon.com/HP-PhotoSmart-Rechargeable-Printer-Battery/dp/B00068A15K

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks for your reply. My battery is new (although some years old before using it). They are so expensive!

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