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accidently did a partial reset and now printer is stuck in ink cartridge installation animation

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photosmart c4480
Microsoft Windows 10 (64-bit)

So i accidently did a partial reset and now my printer display is stuck in ink cartridge installation animation, I have tried replacing cartridges and have also tried a hard reset, but nothing changes. Im stuck and need some advice. 

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@Ajveeeeznuts059, Welcome to the HP Support Community! I’m here to help.


I understand the printer is stuck on this screen. Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.


If this does not help, unplug the power cable and hold the power button down for 10-15 seconds and release it. Power on the printer and check.


Open the ink cartridge access door and check for the error. If the issue persists, I'm afraid this is a hardware failure. I suggest you upgrade the printer. You may visit Hp Store to check the available printers.


Keep me posted for any other assistance.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

I am an HP Employee

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