adding printer to laptop

[Jamila11216]

i am trying to add printer to my intel core 17 laptop and when I click on add printer it was saying add wps pin .After I put in pin it says to speak to the company/manufacturer for help. I cannot print from the laptop.

[TEJ1602]

@Jamila11216, Welcome to HP Support Community!

An Enter the WPS PIN for your printer message displays, and you cannot find the PIN (password) to complete the printer setup.

When this message displays, the PIN is temporarily shown on the printer touchscreen or is on an information sheet that automatically prints. You have a short time (90 seconds for many models) to enter the PIN before it becomes invalid. Restarting the computer and going through the printer setup process again generates a new PIN.

If you cannot complete the setup with the WPS PIN, click Cancel and install the HP Smart app instead. During the installation, you are prompted to set up the printer connection.

• Windows 10: Go to Microsoft Store - HP Smart to install and set up the app with your printer.

Hope this helps! Keep me posted. 

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