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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

all lights blink 

1 REPLY 1
HP Recommended

Hi @saching77,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

When all the lights on your HP printer are blinking, it usually indicates an error or a problem that needs attention. Here are some general troubleshooting steps to resolve this issue:

**1. Identify the Error

**a. Check for Error Messages:

  • Printer Display: Look at the printer’s display for any error messages or codes. These can give clues about the issue.

**b. Consult the Manual:

  • Refer to the Manual: Check the printer’s user manual or the HP website for information on what the blinking lights indicate for your specific model.

**2. Basic Troubleshooting

**a. Power Cycle the Printer:

  • Turn Off: Turn off the printer and unplug it from the power source.
  • Wait: Leave it unplugged for about 60 seconds.
  • Plug In and Power On: Plug the printer back in and turn it on to see if the blinking lights issue is resolved.

**b. Check for Paper Jams:

  • Inspect: Open the paper trays and access doors to check for any paper jams or obstructions.
  • Clear Jams: Remove any jammed paper carefully.

**c. Check Ink Cartridges:

  • Inspect Cartridges: Open the ink cartridge access door and make sure the cartridges are properly installed.
  • Reinstall Cartridges: Remove and reinstall the cartridges to ensure they are seated correctly.

**d. Verify Connections:

  • Check Cables: Ensure that all cables and connections are secure, including the power cord and any USB or network cables.

**3. Advanced Troubleshooting

**a. Perform a Hard Reset:

  • Power Off and Unplug: Turn off the printer and unplug it from the power source.
  • Hold Power Button: Press and hold the power button for about 30 seconds to clear any residual power.
  • Plug In and Power On: Plug the printer back in and turn it on.

**b. Update or Reinstall Printer Firmware:

  • Check for Firmware Updates: Visit the HP Support website to see if there are any firmware updates available for your printer.
  • Update Firmware: Follow the instructions on the HP website to update your printer’s firmware.

**c. Perform Printer Diagnostics:

  • HP Diagnostic Tools: Use HP’s diagnostic tools or software to run a diagnostic check on your printer.

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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