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‎09-15-2020 09:52 AM

HP Recommended
Product: hp 118
Operating System: Microsoft Windows 10 (32-bit)

First the printer was bought 06/30/20

the virtual is saying the warranty expired in oct 2019

The attention light is on.

Category:
1 REPLY 1

‎09-17-2020 03:12 PM

HP Recommended

@Store5338

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

The Attention light  blinks when the printer is in an error state.

Example of the Attention light blinking

 

Let's try this first:

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle.

And, also update printer firmware from here: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-laserjet-pro-m118-m119-series/21996892...

 

Refer to the article HP LaserJet Pro M118dw Printers - Blinking Lights

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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