blue screen error code B80B73A4

[wrxlee]

after Power suspension,  open it show blue screen error code B80B73A4

how to fix this error

[Hawks_Eye]

Hi @wrxlee 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

A blue screen error (BSOD) with code B80B73A4 after a power suspension suggests a system crash due to hardware or software conflicts. Here are some steps to troubleshoot:

Restart Your Computer in Safe Mode

• Turn off your PC and turn it back on.
• Immediately press F8 or Shift + F8 repeatedly.
• Select Safe Mode with Networking and check if the error persists.

Run Windows Startup Repair

• Restart your PC and press F11 to enter Advanced Startup Options.
• Select Troubleshoot > Advanced Options > Startup Repair.
• Let Windows attempt to fix the issue.

Check for Corrupt System Files

• Boot into Safe Mode and open Command Prompt (Admin).
• Type the following command and press Enter:
  sfc /scannow
• If errors are found, restart your PC.

Update or Roll Back Drivers

• Open Device Manager (Press Win + X, then select Device Manager).
• Expand Display Adapters, System Devices, and Storage Controllers.
• Right-click each driver and select Update driver.
• If the issue started after an update, select Roll Back Driver.

Check for Windows Updates

• Go to Settings > Windows Update and install any pending updates.
• Some BSOD errors are fixed with patches.

Run HP Hardware Diagnostics

• Restart your PC and press F2 repeatedly to enter HP Hardware Diagnostics.
• Run a full system test, especially for storage and memory.

Let me know how it goes! 

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Take care, and have an amazing day!

Regards, 

Hawks_Eye