can not print on my new hp8130e printer

[CMW44]

HP Office Jet 8130e just connecting my new printer and can't print

[Kuroi_Kenshi]

Hi @CMW44,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your new HP OfficeJet 8130e is connected but won’t print. Let’s go through a few steps to check what could be causing this.

Verify the printer connection
– Make sure the printer is powered on and connected via Wi-Fi or USB.
– If using Wi-Fi, ensure your computer is on the same network.

Set the printer as default
– On Windows → Settings → Bluetooth & Devices → Printers & Scanners.
– Select the HP 8130e and click Set as default.

Check for pending print jobs
– Open the print queue → Cancel all pending jobs.
– Try printing a test page after clearing the queue.

Install or update HP drivers
– Go to HP Support → Software & Drivers → HP OfficeJet 8130e → Download and install latest drivers.
– Installing HP Smart app can also help manage the printer.

Run the HP Print and Scan Doctor
– Download from HP Support and run the tool.
– It automatically diagnoses connection, driver, and print queue issues.

Restart the printer and computer
– Power off both devices for 30–60 seconds.
– Turn them back on and attempt printing again.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,