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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-01-2024 12:20 PM

HP Recommended

put in new cartridges and now displays messgae... cannot print, visit hpinstaink.com

states cartridges may be for a different printer, but they are 902's and 6970 series says it takes 902's.

Category:
1 REPLY 1

‎10-02-2024 02:54 PM

HP Recommended

Hi @Owens352 

 

Welcome to the HP support community.


I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

 

Could you please let me know if you currently have an active Instant Ink subscription? If you’ve canceled your subscription, you won’t be able to use the Instant Ink cartridges; you'll need to use standard ink instead.

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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