-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Create an account on the HP Community to personalize your profile and ask a question
03-23-2018 06:24 AM
Hello, I send documents to print but although the printer is connected, no printing. The error message tells me "unable to communicate with the printer" I can photocopy documents okay, so the problem is with my computer and printer not speaking to each other. Help please!
Solved! Go to Solution.
Accepted Solutions
03-23-2018 11:39 AM
Run HP print and scan doctor program, use this link to download it.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
03-23-2018 11:39 AM
Run HP print and scan doctor program, use this link to download it.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
Didn't find what you were looking for? Ask the community