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‎08-26-2025 07:14 AM

HP Recommended

I can see the printer with the hp app but i cant print. I get the message , 

Your printer has experienced an unexpected configuration problem 0x8000709.

1 person had the same question
2 REPLIES 2

‎08-27-2025 10:37 AM

HP Recommended

Hi @Grizwold53,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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‎09-02-2025 12:16 AM

HP Recommended

Hi, I have a Photosmart 6230. I can use the app but it will only let me print to pdf.

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