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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: cartridge not compatible
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12-22-2016 01:46 PM
I installed a new hp 60 cartridge i bought from London Drugs but I get the message "The indicated cartridges are not intended
to use in this printer"
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Accepted Solutions
12-22-2016 02:16 PM
Hi,
Where did you buy the printer ? I think in the UK and Western Europe, the number is 301
http://www.staples.co.uk/HP-Envy-4500-e-All-in-One/itr/63-861761.html?FinderID=1&IandTSearch=1
Note: HP 60 ink cartridges are not for your printer at all
Regards.
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12-22-2016 02:16 PM
Hi,
Where did you buy the printer ? I think in the UK and Western Europe, the number is 301
http://www.staples.co.uk/HP-Envy-4500-e-All-in-One/itr/63-861761.html?FinderID=1&IandTSearch=1
Note: HP 60 ink cartridges are not for your printer at all
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-22-2016 08:15 PM
@golf103 wrote:Thanks. I should have bought 61 and not 60.
Hi,
Please check the above table, not where you are now but where you bought the printer.
Regards.
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12-23-2016 11:23 AM
@golf103 wrote:I bought the printer in Canada>
Hi,
It should use NA and AP code (HP 61)
Merry Christmas and Happy New Year
Regards.
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