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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP envy 5010

Hi, put in a new ink cartridge ,from instantink my printer keeps showing an error message saying there is something wrong with the black ink cartridge. not communicating 

 

I've been through all the recommended steps to clean the cartridge and the contacts, unplugged it and switched it off and back on again etc

 

I'm getting the cartridges via the HP Instant ink service so they shouldn't be faulty.

 

Now it says that Instant ink won't send me any further cartridges as it can't read the ink levels 

Anonymous133_0-1696600414543.png

 

 

What can I do? Please help!

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