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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended

How do you program a officejet 9018e to accept off brand ink cartridges

 

1 REPLY 1
HP Recommended

Hi @Regina62,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Here are the general steps to try using off-brand ink cartridges with an Officejet 9018e printer.

 

Disable Automatic Updates (Optional)

  • Some printers automatically update their firmware, which can prevent the use of off-brand cartridges. You might want to disable automatic updates to prevent this.
    • Go to the printer's control panel.
    • Look for the "Settings" or "Preferences" menu.
    • Find "Printer Maintenance" or a similar option.
    • Look for "Update Firmware" or "Automatic Updates" and disable it.

Enable Cartridge Protection Override (If Available)

  • HP printers often have a feature called "Cartridge Protection" to prevent the use of non-HP cartridges. You might need to disable this feature.
    • Go to the printer's control panel.
    • Look for "Settings" or "Preferences."
    • Find "Cartridge Protection" or "Cartridge Authentication" and turn it off.
    • If there's an "Override" option, enable it.

Install Off-Brand Cartridges

  • Turn off the printer and open the cartridge access door.
  • Remove the existing HP cartridges.
  • Install the off-brand cartridges firmly into their respective slots. Make sure they are seated correctly.

Reset the Printer

  • Turn the printer back on.
  • Wait for the printer to recognize the new cartridges. It might take a moment.
  • If the printer prompts you to confirm that you are using non-HP cartridges, confirm it.

Align and Test

  • After installing the cartridges, the printer might ask you to align them.
  • Follow the on-screen instructions to align the cartridges.
  • Print a test page to ensure the printer is working correctly with the off-brand cartridges.

Note:

  • Results may vary, and not all printers will work with off-brand cartridges.
  • The printer might display warnings or messages about using non-HP cartridges. You can usually bypass these, but it's essential to pay attention to any error messages.
  • Be aware that using non-HP ink cartridges might void the printer's warranty.

Additional Tips:

  • Make sure the off-brand cartridges are compatible with the Officejet 9018e.
  • Check for any specific instructions provided with the off-brand cartridges.
  • Keep in mind that the printer might not display ink levels accurately with non-HP cartridges.
  • Always handle cartridges carefully to avoid damaging them or the printer.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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