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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎05-23-2024 02:43 PM

HP Recommended

i have a code 79 that will not allow me to use any buttons and it will only let me shut the printer off

Category:
1 REPLY 1

‎05-23-2024 02:47 PM

HP Recommended

If this is an M234 Laserjet do the following:

 

1. remove the toner cartridge.

2. unplug the printer, wait 1 minute and then plug in.

3. plug printer back in and wait for device to prompt for cartridge and install cartridge.

4. From the control panel, go to network setup and disable IPV6.

 

Your printer should now work properly. It appears that a recent firmware update had a bug related to IPV6 and disabling that protocol allows the printer to work. Issue should be fixed with next firmware update when it is released.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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