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copies printed are shifted to the right so that the right side is cut off

HP Recommended
Officejet Pro 8600

Officejet Pro 8600 copies printed are shifted to the right so that there is a wide margin on left & printing is cut off on the right.  This is with gmail print, documents print, anything. It's as if I'm trying to print for a booklet but the right side of page is cut off.

 

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HP Support Agent
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HP Recommended

@Beth5279, Welcome to the HP Support Community!

 

If the issue persists while printing and copying, this could be a hardware issue with the printer. Let us restore the factory settings on the printer: 

1. Go to Setup Icon at main Menu of the Control Panel of your Printer

2. Select Tools

3. Select Restore Factory Default.

 

Now, try making a copy and check. if the issue persists, I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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