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‎08-04-2020 02:32 PM

HP Recommended
Product: Example: hP deskjet 3520

HP Deskjet 320 won't print black.  Ran "clean printer head" program.  Purchased and installed new HP 564 black ink cartridge.  Removed all cartridges and flushed printer heads with isopropanol... several times.  none of these worked what do i do now?

1 person had the same question
1 REPLY 1

‎08-07-2020 05:41 AM

HP Recommended

@jby3, Welcome to the HP Support Community!

 

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps. If you have tried the steps mentioned in this document - Black Ink Not Printing, Other Print Quality Issues, and the issue persist, please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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