I have a deskjet 2620 that i purchase in Portugal, worked fine until the ink cartridges needed to be changed, so i bought them on Amazon in the US and when i try to install them on the printer the color ink L.E.D keeps on blinking. It does however print the test page after pushing the Power button and the (X) cancel button. help i am stuck. Thanks JM
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
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TEJ1602 I am an HP Employee
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