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deskjet 2700 wireless issues - attempting wired instead. No response

HP Recommended
deskjet 2700
Microsoft Windows 10 (64-bit)

I have barely gotten this printer to work wireless. I have a good connection and a good bandwidth.

So I ordered a wire to attempt to print without a connect because I didn't want a wireless printer, but this looked like the best option out all the only wireless options I had. I still struggle to print even wireless. I can't find a driver (only suggesting the smart app) and I'm struggling to get through to any support other than the virtual agent. The printer is now stuck on busy and I have repeated ran it through the diagnostics and now trying the HPPSdr. 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Lizzone

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer: ● Press and hold the Wireless button ( ) and the Cancel button ( ) from the printer control panel together for three seconds.

 

Once done, uninstall and reinstall the HP Smart App and try connecting the Printer again.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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