did all the things printer still won't print

[ugh41]

I changed the ink, I cleaned it, i even changed the ink again. It still gives an error. 

[Max3Aj]

@ugh41, Welcome to the HP Support Community – it’s great to have you here!

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.

I understand how frustrating it can be when your HP printer refuses to print even after changing the ink and cleaning it. Let’s walk through a few steps to help resolve this issue.

Check for Specific Error Message

• What exact error is being displayed? If it’s something like “Ink System Failure,” “Cartridge Problem,” or “Printer Offline,” that can help narrow down the cause.

Power Reset the Printer

• Turn off the printer.
• Unplug it from the power source.
• Wait for 60 seconds.
• Plug it back in and turn it on.

This clears temporary memory issues.

Check Ink Cartridge Installation

• Make sure cartridges are seated properly.
• Use genuine HP cartridges.
• Clean the electrical contacts on the cartridges and inside the printer using a lint-free cloth.

Run Printer Diagnostics

• On the printer’s control panel, go to Settings > Tools > Printer Status Report or Print Quality Report.
• This helps identify hardware or ink delivery issues.

Update Printer Firmware

Outdated firmware can cause printing errors.

Update the firmware on an HP printer | HP® Support

Reinstall the Printer

• Remove the printer from Devices and Printers.
• Reinstall it using the latest drivers from HP website - Official HP® Support

I hope your issue is now resolved. If not, feel free to reply and we’ll continue helping until everything’s sorted!

If the post helped, please click “Accepted Solution” to help other users easily find it. And if you’d like to say thanks, just tap the “Yes” button!

Cheers,

Max3Aj

HP Support