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- Re: does anyone know if any new all in one HP printers print...
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08-12-2020 06:52 PM
I bought a HP officeJet pro 8720... BEST PRINTER I've ever owned.... but it will not print half card A9 envelopes 8.75" X 5.75" making it useless for my office.... so I need one that will print the A9 envelopes... I'd like to get one like the one I'll be giving away... but if HP has stopped letting their printers.... print A9 envelopes, I'll have to go to a different brand... I know all the old printers have the option... but I want the newest and best printer I can get
thank you all for your time.
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Accepted Solutions
08-13-2020 06:59 PM
Here is the url, https://support.hp.com/ca-en/document/c03890386
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
08-12-2020 09:01 PM
You can create a custom size, follow the steps in this link.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
08-12-2020 11:09 PM - edited 08-12-2020 11:11 PM
Be sure to set a form of 8.75 long and 5.5 wide to match the printer’s specifications, a different orientation won’t match the supported sizes range for the printer.
Also, when loading the envelopes and closing the tray be sure to follow the prompt on screen and change the Paper Size to Custom.
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution 🙂
08-13-2020 06:59 PM
Here is the url, https://support.hp.com/ca-en/document/c03890386
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
08-16-2020 09:58 AM - last edited on 08-16-2020 02:20 PM by RodrigoB
8Lives you're THE BEST! that link works in google chrome and it explained how to make custom sizes and save it ...I saved it as A9 Half Card Envelope and now can print them any time I want just like my old HP printer!!!!! you have no idea how happy I am... for three years I've been kicking myself for buying the HP8720 because it would not print the A9 envelopes.... I've bought two used HP printers that have the A9 envelope option ...only to watch them both die.... ( $250.00 down the drain) while my HP 8720 sits there laughing at me. ( plus I keep buying ink for the old printers while paying for HP INSTANT ink for the 8720 that sits there unused.... then I got a private message from a HP employee saying if I called HP SmartFriend they could talk me into getting the 8720 to print them... I did call and spent $14.99 a month plus a $30 activation ( or something like that ) so $49.99 I had the HP on line owners manual open to how to create custom sizes... so the tech could see it....the tech told me it was not possible to print A9 Envelopes???? then he got his supervisor that told me the same thing..... (case # [Personal Information Removed])
so 8lives you have really saved me
thank you again you have no idea how important this was to me
08-16-2020 12:32 PM
Glad I could help.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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